Terms of service
TERMS OF SERVICE
Last updated: August 31, 2026
This website is operated under the Auralis brand by Lucas Ramos
Throughout the site, the terms “we”, “us” and “our” refer to Auralis.
By visiting our website or purchasing a product from us, you agree to these Terms of Service.
1. Online Store
You must provide accurate and complete information when placing an order. You may not use our website or products for unlawful purposes.
2. Products
We make reasonable efforts to display product descriptions, specifications, images and colours accurately.
Minor variations in finish, colour, measurements or packaging may occur where they do not materially alter the product.
3. Wellness Disclaimer
Auralis tuning forks are sold as sound, meditation and general wellness accessories.
They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease, medical condition, hearing disorder, mental health condition or physical injury.
Content provided on this website is for general informational and wellness purposes and is not medical advice.
If you have a medical concern, consult an appropriately qualified healthcare professional.
4. Prices
Prices may vary by country, currency or market.
The final product price, applicable taxes and shipping charges will be displayed before you complete your purchase.
5. Orders
We reserve the right to refuse or cancel an order where reasonably necessary, including suspected fraud, pricing errors, payment failure or inability to fulfil the order.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
6. Payments
Payments are processed through secure third-party payment providers, including Shopify Payments and other payment services made available at checkout.
7. Shipping
Orders may be fulfilled and shipped by third-party logistics partners. Please review our Shipping Policy for delivery estimates and other information.
8. Returns and Consumer Rights
Returns, refunds, cancellations and rights of withdrawal are governed by our Return & Refund Policy.
Nothing in these Terms excludes or restricts any mandatory rights granted to consumers under applicable law.
9. Intellectual Property
Unless otherwise stated, the Auralis brand, website design, original graphics, written content and other original materials on this website may not be reproduced, distributed or commercially used without permission.
10. Third-Party Services
Our store may use third-party services including Shopify, payment processors, shipping providers, analytics providers and fulfilment partners.
Their services may be subject to their own terms and privacy policies.
11. Liability
To the maximum extent permitted by applicable law, we are not responsible for indirect losses resulting from misuse of the product or circumstances outside our reasonable control.
Nothing in these Terms limits liability or consumer rights that cannot legally be excluded.
12. Governing Law
These Terms are governed by the laws of Spain, without depriving consumers of any mandatory protections they are entitled to under the laws applicable in their country of residence.
13. Changes
We may update these Terms from time to time. The version published on this website at the time of an order will apply to that transaction, subject to mandatory law