CONTACT

We’re here to help.

Questions about the sound kit, your order or delivery? Send us a message and include your order number when relevant.

SUPPORT

Tell us what you need.

Use the form and we’ll have the information we need to help as quickly as possible.

Order help Tracking, changes and delivery questions

Product help Getting started and using the tuning forks

Damaged or incomplete? Send photos and your order number so we can review it

BEFORE YOU MESSAGE

Where can I find my order number?+

Your order number is included in the order confirmation sent after checkout.

What should I send if an item arrives damaged?+

Please include your order number plus clear photos of the item and outer packaging so we can review what happened.

Can I change my delivery address?+

Contact us as soon as possible. We will try to help before fulfillment begins, but changes cannot be guaranteed once an order has entered processing.